Flexible Benefit Card and OTC
Looking ahead for 2025 plan information?
Your Flexible Benefit Card makes it easy to pay for the products and services you need the most. When you receive your Flexible Benefit card – it’s a Mastercard with the BCBSRI logo – start by activating your card. Then review your benefits and shopping options farther down on this page.
- Visit bcbsri.nationsbenefits.com/activate
- Call 1-877-205-8005 (TTY: 711)
- Download and use the Benefits Pro app1
Remember: you cannot use your Flexible Benefit Card until you activate it.
Your Flexible Benefit Card for 2024
| Plan | Benefit |
|---|---|
| BlueCHiP for Medicare Value (HMO-POS) | OTC: $60/quarter Dental, hearing: $175/year |
| HealthMate for Medicare (PPO) | OTC: $75/quarter Dental, hearing: $250/year |
| BlueCHiP for Medicare Extra (HMO-POS) | OTC: $75/quarter Dental, hearing: $220/year |
| BlueCHiP for Medicare Standard with Drugs (HMO) | OTC: $90/quarter Dental, hearing: $220/year |
| BlueCHiP for Medicare Plus (HMO) | OTC: $100/quarter Dental, hearing: $280/year |
| BlueCHiP for Medicare Preferred (HMO-POS) | OTC: $100/quarter Dental, hearing: $280/year |
| BlueCHiP for Medicare Core (HMO) | OTC: $75/quarter Dental, hearing: $200/year |
| BlueCHiP for Medicare Value (HMO-POS) ACCESS Program | OTC/groceries: $75/month Dental, hearing: $175/year |
| BlueRI for Duals (HMO D-SNP) | OTC/groceries2: $160/month Dental/hearing: $1,500year |
Your OTC shopping options
In-person
You can use the debit card at the following retail stores:
- Stop & Shop®
- Walmart®
- Shaw's®
- Rite Aid
- Walgreens
- CVS Pharmacy®
Online
Log in to nationsotc.com/BCBSRI or shop on the Benefits Pro app. Select products, add to basket, and checkout. Items will be shipped to you at no cost.
Phone
Call 1-866-304-2138 to order products over the phone. Items will be shipped to you at no cost. View the OTC catalog.
Important tips and guidelines
- The debit card is tied to a BCBSRI-funded account (not your bank account), and it cannot be used for anything except approved items and services.
- You will receive your online order within 2-5 business days.
- Unused benefits do not roll over to the next benefit period. You cannot exceed your quarterly benefit amount.
- Get more from your OTC benefit and shop around. Prices, brands, and items vary from store to store. Purchases made online or by phone using the catalog may also be different than what you find in stores.
- Vendors current as of July 1, 2023.
Questions?
Call NationsOTC at 1-866-304-2138.
1Download the app from the App Store or Google Play. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.
2You must qualify for Extra Help.