Contact Us

Blue Cross is located in downtown Providence, and it’s our pleasure to provide local service by phone or in person at our walk-in service center. To find the contact information that’s right for your situation, please choose the statement below that best describes you.

I'm looking for insurance

For individual/family plans
1-855-690-2583 "my0blue"

7 days a week, from 8:00 a.m. - 8:00 p.m.

For Medicare
401-351-BLUE (2583)

Monday – Friday, 8:00 a.m. - 8:00 p.m.

For employers

800-637-3718 x6193

Monday – Friday, 8:00 a.m. - 4:30 p.m.

(Telecommunications Device for the Deaf):
Monday - Friday, 8:00 a.m. - 8:00 p.m.

I have Blue Cross RI insurance for myself and/or my family

First, choose your plan:
Don't know which plan you have? 
If you have questions or need information, we’re here to help: 

On the phone:  (401) 459-5000 or, from outside Rhode Island, 1-800-639-2227
Monday through Friday, 8:00 a.m. to 8:00 p.m. 

On the Web: Use our secure messaging feature to send us a message 24 hours a day, seven days a week. You’ll receive a reply within one business day. Send a secure message.

TTY/TDD (Telecommunications Device for the Deaf): 711

I'm an employer

Contact your Account Executive to request a PIN for access to online services, to learn more about electronic enrollment, or if you have any other questions.

For technical assistance, call (401) 751-1673 or 1-800-343-5743, Monday through Friday, 8:00 a.m. to 6:00 p.m.

I'm a broker

Call Broker Relations              

(401) 459-5545

I'm a physician or other healthcare provider

Call the Physician and Provider Service Center

(401) 274-4848 or 1-800-230-9050

I'm a supplier or vendor.