Customer Service

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By Phone

Please call the Customer Service telephone number on the back of your Member ID card. You can also find our telephone numbers and hours of operation on the Contact Us page.

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Online

You can contact us online anytime day or night with Secure Messaging. A customer service representative will respond to your request within one business day.

By Mail

Please send all correspondence to:

Blue Cross & Blue Shield of Rhode Island
500 Exchange Street
Providence, RI 02903-2699

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To learn more about our healthcare coverage options, please visit View Benefits, or if appropriate, Providers, Brokers, or Employers.

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Blue Cross & Blue Shield of Rhode Island is an independent licensee of the Blue Cross and Blue Shield Association.

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