Help for all of our members

Get personalized assistance

Not sure which plan you have?

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. to 8:00 p.m.
Saturday and Sunday, 8:00 a.m. to noon

BlueCHiP Coordinated

Call (401) 274-3500 or 1-800-564-0888 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

BlueSolutions

Call (401) 274-3500 or 1-800-564-0888 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

Brown University

Call (855) 258-9028 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m.

Classic Blue

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

Dental

Call (401) 453-4700 or 1-800-831-2400 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m.

Dental Medicare

Call (401) 453-4700 or 1-800-831-2400 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m.

Federal Employees Health Benefits Program

Call (401) 831-0153 or 1-800-377-4418 (TTY/TDD: 711)
Monday, Wednesday, Thursday and Friday, 8:15 a.m. – 4:30 p.m.
Tuesday, 9:15 a.m. – 4:30 p.m.

Gilbane

Call 1-877-277-4455 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

HealthMate Coast-to-Coast

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

HealthMate Coast-to-Coast HDHP

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. – 8:00 p.m., Saturday and Sunday, 8:00 a.m. to noon

Brown Health Medical Plans

Call 1-866-987-3706 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to noon

Plan 65

Call (401) 459-5000 or 1-800-639-2227 (TTY/TDD: 711)
October 1 - March 31, seven days a week, 8:00 a.m. to 8:00 p.m.;
April 1 - September 30, Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday & Sunday, 8:00 a.m. to noon.
You can use our automated answering system outside of these hours.

State of Rhode Island/RIPTA

Call 1-866-987-3705 (TTY/TDD: 711)
Monday through Friday, 8:00 a.m. to 8:00 p.m. Saturday, 8:00 a.m. to noon

Do you have a Medicare plan?

Call (401) 277-2958 or 1-800-267-0439 (TTY: 711)

Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.; Saturday, 8:00 a.m. to noon. (Open seven days a week, 8:00 a.m. to 8:00 p.m., October 1 - March 31.) You can use our automated answering system outside of these hours.

You're always nearby

Sometimes you want to talk face-to-face. Our friendly team can answer your questions—in plain language. And you can have fun being healthy with our free fitness classes and member meetings. Choose a store near you.

Hours:

Monday through Friday - 8:00 a.m. to 5:00 p.m.

Hours:

Monday through Friday - 8:00 a.m. to 5:00 p.m.

Your Blue Store - Cranston photo
Cranston
Marshalls Plaza
1400 Oaklawn Avenue
Upcoming events
Current wait
Cranston store
Your Blue Store - East Providence Photo
East Providence
Highland Commons
71 Highland Avenue
Upcoming events
Current wait
East Providence store
Your Blue Store - Lincoln Photo
Lincoln
Lincoln Commons
622 George Washington Highway
Upcoming events
Current wait
Lincoln store
Your Blue Store - Narragansett photo
Narragansett
Salt Pond Shopping Center
91 Point Judith Road
Upcoming events
Current wait
Narragansett store
Your Blue Store - Warwick photo
Warwick
Cowesett Corners
300 Quaker Lane
Upcoming events
Current wait
Warwick store

Are you looking for something specific?

Physician and Provider Service Center

(401) 274-4848 or 1-800-230-9050
Monday through Friday 8:00 a.m. to 4:30 p.m.

Employer account service

Please contact your account executive or call our main number at (401) 459-1000 or 1-800-637-3718 outside Rhode Island.

Broker Relations

(401) 459-5545

Are you a supplier or vendor?

Visit our Supplier Portal